Last updated: 10 FEB 2026

DW-NFC (“we”, “us”, “our”) is operated by DWORK BENCH ENTERPRISE (002952655-M). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or purchase our products and services.

Contact:

Email: Martin@dworkbench.com

WhatsApp: 011-1063 0118

1) What we collect

We may collect the following types of information:

A. Information you provide

• Name, phone number, email address

• Delivery address and billing details

• Order details, product selections, and messages to us

• Content you submit for customisation (e.g., name, title, logo, links, social handles) (“Customer Content”)

B. Information collected automatically

• Device and browser information

• IP address, approximate location, cookies

• Website usage data (pages visited, time on site, referral source)

C. Payment information

Payments are processed by third-party payment providers. We do not store your full card details. Payment providers may collect and process payment data according to their own policies.

2) How we use your information

We use your information to:

• Process orders, fulfil production and delivery, and provide tracking (where available)

• Communicate about your order (confirmation, updates, support)

• Create design proofs and produce customised items

• Improve our website, products, and customer experience

• Prevent fraud and maintain security

• Comply with legal obligations

3) Marketing

We may send marketing messages only where permitted by law or with your consent. You can opt out anytime by contacting us.

4) Sharing your information

We may share information with:

• Couriers/logistics partners to deliver your order

• Payment providers to process payments

• Service providers (e.g., web hosting, analytics) who help operate our business

• Legal authorities if required by law

We do not sell your personal data.

5) Customer Content (logos, links, etc.)

Customer Content is used only to fulfil your order (design, production, setup). We won’t use it for public marketing unless you give permission.

6) Cookies

We use cookies to improve your browsing experience and understand website performance. You can disable cookies in your browser, but some features may not work properly.

7) Data retention

We keep personal information only as long as needed for:

• order fulfilment and support

• tax/accounting records

• legal compliance

  Then we delete or anonymise it where reasonable.

8) Security

We take reasonable steps to protect your information, but no online system is 100% secure. Please contact us if you suspect any security issue.

9) Your rights

You may request access to, correction of, or deletion of your personal information (subject to legal requirements). Contact us via email/WhatsApp.

10) Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page.